Genesys has an average employee rating of 3.9 out of 5 stars. Genesys empowers organizations to improve loyalty and business outcomes by creating experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, organizations can accelerate growth.
Genesys helps organizations deliver personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements. The company is dedicated to providing innovative solutions that enhance customer and employee experiences. Genesys is committed to helping businesses thrive through technology and personalized service.
Most Notable Positive: Employees value the company's innovative culture and opportunities to work with cutting-edge technology. Most Notable Challenge: Some employees have mentioned that the company's rapid growth can lead to organizational changes.
